Retail
The retail industry's unique exposures require special insurance needs. The Hanover's Retail Advantage program offers top-rated coverage at competitive prices.

Hanover Retail Advantage targets a wide range of retailers who are financially stable and have been in business for a minimum of three years. They can have incidental service, repair and installation exposures and multiple location risks. Our appetite for retail varies by state, size of risk and line of business. Please contact your local underwriter to discuss specific opportunities.

 

Clothing and accessories

Clothing and accessories

  • Jewelry
  • Shoe stores
  • Women's and men's clothing

Food, beverage and health stores

Food, beverage and health stores

  • Bakeries
  • Health
  • Liquor, beer and wine
  • Optical goods
  • Specialty foods
  • Supermarkets/gourmet food, fruit and vegetable

Building and home furnishings

Building and home furnishings

  • Building materials
  • Floor covering
  • Furniture stores
  • Hardware home centers
  • Home furnishings
  • Nursery/lawn and garden

Miscellaneous store and non-store retailers

Miscellaneous store and non-store retailers

  • Art dealers
  • Auto parts stores
  • Books/periodicals
  • Fabric
  • Florists
  • Fuel oil dealers (ME, NH, VT and MA)
  • Gift/novelty
  • Mail order/electronic shopping
  • Musical instruments
  • Office supplies
  • Sporting goods
  • Other non-store retailers

General merchandise

General merchandise

  • Department stores
  • Discount merchandise
  • Electronics and appliances

 

Additional capabilities

In partnership with Hanover Healthcare, we can offer account-focused solutions for retailers who supply medical products such as:

  • Pharmacies
  • Druggists

Visit Hanover Specialty Excess & Surplus for additional classes eligible for non-admitted coverage.

Not in appetite

  • Car, truck, motorcycle and boat dealers
  • Childrens' clothing
  • Pet supplies
  • Rental/leasing of any kind
  • Tobacco shops
  • Toy and hobby
  • Used merchandise
  • Vending/ machine operators

     

 

Visit the SmallComm Solutions portal for detailed appetite information for small commercial retail risks.

Property and general liability

Property

General liability 

Additional coverage options

Visit Hanover Specialty Excess & Surplus for non-admitted property and casualty coverage.

 

 

Professional and executive lines

Professional and executive lines

Surety

Surety

Commercial surety bonds including:

  • Court bond
  • Lease bond
  • Workers’ compensation bond/self-insurance bond
  • Utility guarantee bond
  • Lottery bond
  • Liquor liability or tax bond
  • Sales tax bond

Hanover Retail Advantage protects against the unique risks faced by human service organizations. Unlock the Hanover advantage.

 

Risk management services

We assist customers with a burglary prevention checklist, a fall prevention checklist, distracted driving prevention, electrical preventive maintenance for small businesses, preventing costly electrical system problems and more.

Learn more

 

Competitive products

Our innovative and comprehensive product suite provides options designed to fit current and future needs, including:

  • Account-focused solutions
  • Industry-specific broadening endorsements

 

Dedicated claims team

Our claims teams have years of industry expertise and experience handling the unique types of claims retailers can face. We employ experts in the fields of water mitigation, subrogation, risk transfer, litigation management, nurse and legal analysis, accounting, and SIU.

 

 

Significant experience

We have expert, local underwriting resources with national product claims and loss control services, all supported by regional experts.

 

Risk Solutions partnership

Our partners offer criminal background checks, disaster recovery planning, testing and inspection of alarm systems and 24/7 monitoring, employment screening services and more.

Learn more

 

Trusted partner

We offer the support and financial strength of an "A"-rated leading insurance carrier.

 

Appetite

Hanover Retail Advantage targets a wide range of retailers who are financially stable and have been in business for a minimum of three years. They can have incidental service, repair and installation exposures and multiple location risks. Our appetite for retail varies by state, size of risk and line of business. Please contact your local underwriter to discuss specific opportunities.

 

 

Additional capabilities

In partnership with Hanover Healthcare, we can offer account-focused solutions for retailers who supply medical products such as:

  • Pharmacies
  • Druggists

Visit Hanover Specialty Excess & Surplus for additional classes eligible for non-admitted coverage.

Not in appetite

  • Car, truck, motorcycle and boat dealers
  • Childrens' clothing
  • Pet supplies
  • Rental/leasing of any kind
  • Tobacco shops
  • Toy and hobby
  • Used merchandise
  • Vending/ machine operators

     

 

Visit the SmallComm Solutions portal for detailed appetite information for small commercial retail risks.

Industry resources

 

 

Retail coverage scenarios

This risk review is designed to help identify instances of potential exposure and troubleshoot how The Hanover helps policyholders prevent risk.

Download now

Resources for your customers

Our Risk Solutions program includes onsite and remote assessments, on-demand learning, self-service tools and custom action plans that address the complex demands and issues facing your clients in the human services industry.

Parking lot safety guide

Worker safety protection program

See all of our Risk Solutions resources for retail organizations

 

Customer tools

Claims reporting

My Hanover Policy

 

 

Let's start a conversation today

Contact a member of our team to learn more about our coverage and services, and how we can help you tailor a solution for you and your clients.

Property and casualty

Anna Stephanos
Assistant Vice President, Industry Solutions
770-353-6043
astephanos@hanover.com

Marine and industrial property

Chris Zaneski
Vice President, Distribution Management
240-638-5706
czaneski@hanover.com

Professional and executive lines

Jon Martin
Vice President, Distribution Management
269-240-8118
jonmartin@hanover.com