Product recall services
Our Risk Solutions Partner program has allied with a national provider of product recall services to help our commercial insureds in food and manufacturing, as well as wholesalers and retailers, to protect their reputations — and their bottom line — in the event of a product recall. Sedgwick Brand Protection provides recall services that help organizations prepare for this risk with minimum disruption to business.
Valuable services for Hanover policyholders
As supply chains and industry regulations increase in complexity, food recalls have become more prevalent than ever before. When food safety is on the line, growers, processors, manufacturers and distributors may need comprehensive infrastructure and industry expertise to remove products from shelves and worries from consumers’ minds.
Sedgwick Brand Protection offers recall and FSMA planning consulting services throughout the supply chain, including:
- Product safety — formulation, process control and packaging — HACCP, GMPs, etc.
- Recall program
- Mock recalls
- Food defense plan
- Food allergen and product labeling program
- Regulatory inspection assistance
- Food safety policy
- Food handler health policy
- Product traceability program
- Crisis management plan
- Supplier approval program
- Good manufacturing practices training
Services include: recall planning and preparation; customer notification and response (including call center infrastructure for end-to-end customer support); store-level recall execution and product retrieval; processing and compliant disposal of product; and close-out with regulatory agencies.
Already a Hanover policyholder?
Visit Sedgwick Brand Protection to begin to help protect your supply chain, and your business with product recall services and planning.
Become a Hanover policyholder
Hanover customers enjoy access to our Risk Solutions Partner Services, as well as our comprehensive safety information. Contact your Hanover agent to learn more.
The recommendation(s), advice and contents of this material are provided for informational purposes only and do not purport to address every possible legal obligation, hazard, code violation, loss potential or exception to good practice. The Hanover Insurance Company and its affiliates and subsidiaries (“The Hanover”) specifically disclaim any warranty or representation that acceptance of any recommendations or advice contained herein will make any premises, property or operation safe or in compliance with any law or regulation. Under no circumstances should this material or your acceptance of any recommendations or advice contained herein be construed as establishing the existence or availability of any insurance coverage with The Hanover. By providing this information to you, The Hanover does not assume (and specifically disclaims) any duty, undertaking or responsibility to you. The decision to accept or implement any recommendation(s) or advice contained in this material must be made by you.
171-10059 (2/18) LC 2017-572