Mark L. Berthiaume
Executive Vice President, CIO and Chief Technology Innovation Officer
Mark joined The Hanover in 2014 as chief administration officer and was promoted to chief technology innovation officer in 2017, with responsibility for the company’s digital capabilities and platforms that enable the company to provide technology-enabled services for its partners and customers. Mark has more than 30 years of experience in the property and casualty insurance and technology industries.
Before joining The Hanover, Mark held senior leadership positions at Chubb, most recently as international chief information officer, overseeing global information technology security and compliance, and technology support for Europe, Asia, Latin America, and Canada. He also was chief information officer for Chubb’s United States commercial, specialty and surety insurance divisions. He holds a Bachelor of Science degree from Western New England University.