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Hanover GlobalReach claims reporting

Report a claim      Emergency reporting

Business travel in foreign countries can come with great risks. Business plans — and lives — can be thrown into uncertainty by incidents ranging from stolen passports to medical emergencies, even kidnapping. Thankfully, no matter where you do business, you can rely on The Hanover. With Hanover GlobalReach, you’ll experience coordinated and professional claims service, a steady hand when you need it the most. Here’s all the information you need to report an international claim.
 

How to report an international claim (claims outside of North America)

1. Gather important information

You’ll need to provide certain information when you report the claim, including:

  • Policyholder name
  • Policy number
  • Type of loss
  • Date of event
  • Description of loss
  • Insured contact name and details (phone, email, etc.)
  • Third-party contact name and details (phone, email, etc.)

2. Report the claim

Email: international@hanover.com
Website: hanover.com/claims
Phone: 1-800-853-0451

 

 

Business travel services — additional information

  • This coverage includes emergency medical, personal, travel assistance and emergency political evacuation services.
  • Calling business travel support services does not constitute the report of a claim. To report a claim, please follow the steps above.
  • To print a card containing contact information for UnitedHealthcare Global, or to learn more about our business travel services outside the U.S., please visit UHCGlobal.com. To register on their website, enter: Global ID: 339151

Note: For a loss under a locally admitted foreign policy, please follow the loss notice details within that policy contract.

 

Emergency?

In a life-threatening emergency, contact the local emergency authorities first to receive immediate assistance. Then follow the steps outlined above. Here are your emergency contacts:
 

Kidnap, ransom or extortion emergencies

Crisis24®: 1-646-893-0034

Business travel service emergencies

United Healthcare Global: 1-410-453-6330
24-hour emergency response (reverse charges accepted)

 

    Download this page

     

    No

    Hanover GlobalReach claims reporting

    Report a claim      Emergency reporting

    Business travel in foreign countries can come with great risks. Business plans — and lives — can be thrown into uncertainty by incidents ranging from stolen passports to medical emergencies, even kidnapping. Thankfully, no matter where you do business, you can rely on The Hanover. With Hanover GlobalReach, you’ll experience coordinated and professional claims service, a steady hand when you need it the most. Here’s all the information you need to report an international claim.
     

    How to report an international claim (claims outside of North America)

    1. Gather important information

    You’ll need to provide certain information when you report the claim, including:

    • Policyholder name
    • Policy number
    • Type of loss
    • Date of event
    • Description of loss
    • Insured contact name and details (phone, email, etc.)
    • Third-party contact name and details (phone, email, etc.)

    2. Report the claim

    Email: international@hanover.com
    Website: hanover.com/claims
    Phone: 1-800-853-0451

     

     

    Business travel services — additional information

    • This coverage includes emergency medical, personal, travel assistance and emergency political evacuation services.
    • Calling business travel support services does not constitute the report of a claim. To report a claim, please follow the steps above.
    • To print a card containing contact information for UnitedHealthcare Global, or to learn more about our business travel services outside the U.S., please visit UHCGlobal.com. To register on their website, enter: Global ID: 339151

    Note: For a loss under a locally admitted foreign policy, please follow the loss notice details within that policy contract.

     

    Emergency?

    In a life-threatening emergency, contact the local emergency authorities first to receive immediate assistance. Then follow the steps outlined above. Here are your emergency contacts:
     

    Kidnap, ransom or extortion emergencies

    Crisis24®: 1-646-893-0034

    Business travel service emergencies

    United Healthcare Global: 1-410-453-6330
    24-hour emergency response (reverse charges accepted)

     

      Download this page