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  • Working hard to become your carrier of choice
  • Working hard to become your carrier of choice
How we support you
The Hanover is dedicated to partnering with you to best position your agency - and your customers - for success.

Working hard to become your carrier of choice

The Hanover is proud to be a leading partner with the independent agent channel. We understand you provide the greatest value when it comes to understanding and tailoring options to each customer’s unique needs. Your success is our success. Here are some of the ways we strive to strengthen our partnership.


Help you identify customers likely to move to a direct carrier or another agency, as well as pinpoint your most profitable accounts.

See what other agents think

Give you the power to extend the hours of your agency's customer service availability.

Ask your Hanover representative about our Customer Service Center.

Offer the convenience of our self-service customer portal, My Hanover Policy, to save you time.

Help your customers sign up for My Hanover Policy

Enhance our broad portfolio of products to offer your customers a complete insurance solution.

Learn more about our products

Stay current with a dedicated library of insights, sales tips and resources including thought leadership and research.

Visit our agent library

Reward you and your colleagues for a job well done.

Learn about TAP Rewards

Offer your Prestige customers an elevated level of care with a dedicated claims number.

Share our Prestige information with your customers

Provide industry accelerator on-demand training program for commercial lines industries.

View our interactive courses

Equip your customers with quicker and easier solutions through paperless delivery options.

Learn more about our paperless options

Provide tailored, innovative risk management solutions with a team of experts to help minimize risk.

Learn about Hanover Risk Solutions

Enhance our approach to claims to provide your customers the best experience.

Understand our claims promise

Feed your social media channels with timely content to share with your customers.

Follow our Facebook, LinkedIn and Twitter accounts.

Committed to your success

Enhanced customer experience

We continually work hard to help your customers get the resources they need, while you get more time to build your book of business.

Vast expertise

The Hanover can help you stay current in the industry and help connect you with our team of experts who understand your agency's unique needs.

Broad product portfolio

Our suite of products can help deliver customized options to your customers that combine superior coverage and services.

Additional agent resources

We strive to bring you extra reasons to partner with us through rewards, a suite of free on-demand trainings and more.

Resources that highlight your value


Your new and potential customers have options in the insurance marketplace. Showcase your value by sharing these resources to help them understand how independent agents provide the best combination of value and service.


Agent showing policy to a couple

Benefits of working with independent insurance agents

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Agent with couple

Don't be held "captive" by non-independent insurance agents

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agent talking to customer

Why an independent insurance agent is your best bet

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Couple standing and hugging in front of home

Five ways your insurance agent can help in the home-buying process

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Independent agent video series

The Hanover is a leading advocate of the independent agent channel, but with customers being inundated with information from direct carriers, they may have questions. That's why we developed this video series you can leverage with your customers to help them understand what we already know - that using independent agents is the best way they can gain peace of mind that they are protected.